If yours is not here, put it in the notes field on the review request and we will answer it before anything else.
Do I have to switch carriers after a review?
No. A fair share of reviews end with us advising you to keep exactly what you have, sometimes with one endorsement added. You are told when staying put is the right answer.
Can I move a policy in the middle of its term?
Usually yes, and most carriers refund the unused premium on a pro-rata basis. It is worth checking for a short-rate cancellation penalty first, which we do before recommending any mid-term move.
What documents do you need to start?
The declarations page from each current policy, the year the property was built, roughly when the roof and main systems were last replaced, and the drivers and vehicles in the household. Nothing else at the start.
Why do two carriers quote such different prices for the same cover?
They weight the same facts differently — claims history, roof age, distance to a fire service, construction type and the mix of business they already hold in your area. A carrier that is expensive for one household can be the cheapest for the next street over.
Does bundling home and auto always cost less?
Often, not always. The bundle discount is real, but a carrier can be strong on auto and weak on home. We price both ways and show you the gap before you decide.
Will asking for quotes affect my credit?
Insurance quoting typically uses a soft inquiry that does not affect your credit score. We will tell you before anything is run, and you can decline the credit-based element — it may simply mean fewer carriers can quote.
What happens if I have a claim?
You report it to the carrier so the file opens immediately, then tell us. We read the relevant wording with you, explain how the deductible applies, and follow up when the adjuster goes quiet.
How quickly do you reply to a review request?
By email, within two working days, with either the review questions or a note telling you your current cover looks sound and no review is needed yet.